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jumpAgrade‚Äč‚Äč Terms ‚Äč‚Äč&‚Äč ‚ÄčConditions

This page (together with our Privacy Policy) tells you information about jumpAgrade CLG (‚ÄėjumpAgrade‚Äô, ‚ÄėOur‚Äô, ‚ÄėWe‚Äô, or ‚ÄėUs‚Äô) and the legal terms and conditions (‚ÄėTerms‚Äô) that ‚Äč‚Äčapply‚Äč‚Äč when ‚Äč‚Äčyou ‚Äč‚Äčuse ‚Äč‚Äčthe ‚Äč‚ÄčjumpAgrade‚Äč ‚Äčplatform ‚Äč‚Äč(‚ÄėOur ‚Äč‚ÄčSite‚Äô).

1. Our ‚Äč‚ÄčService

We provide online tuition services directly to students with the goal of increasing students’ grades and confidence thus providing them with the opportunity to increase their chances of progressing from second level education. Each students' participation on the Platform is funded by Sponsor donations. We then match students with a teacher/mentor to support them throughout their time with jumpAgrade. Interaction occurs through the jumpAgrade online platform; enabling online calls, digital assessments & feedback, online chat, content sharing and recorded classes.

jumpAgrade provides:

  • One to One Needs Analysis: Initial discovery calls between the Teacher User and Student ‚Äč‚ÄčUser using a detailed set of questions to uncover the specific needs of the student. This allows both to become familiar with one another and discuss longer term goals/wishes;
  • Flexibly 30 minute sessions with Teacher Users: Each Student User receives 30 minutes of personalised support from the Teacher User. The format of this support is completely flexible. Student Users can opt for any of the following: homework review; classwork review; consultation (chat around a specific topic); career support; personalised assignments; personalised feedback; or take a weeks break;
  • Masterclass videos: Teacher Users have access to all masterclass videos and can assign these to their Student Users on a needs basis. This library of knowledge can be used as a targeted measure to support specific areas of need for the Student User;
  • Wellbeing programme: A library of resources and information on supporting the Student User‚Äôs wellbeing during senior cycle. We will also link Student Users to specific services that are available if requested; and
  • Tailored Live Sessions: At specific points throughout the year We will hold specific sessions on topics such as managing stress, developing study skills, applying for CAO and more to be decided (together the ‚ÄėService‚Äô).

The Service is provided directly by jumpAgrade to Student Users for the relevant academic year. The Student Users’ place is funded by Sponsor donations. jumpAgrade is the principal supplier of the Service.

You agree that by registering a profile and accessing Our Site or using the Service, or any content or information provided as part of the Service, you are entering into an agreement with Us, such agreement being governed by these Terms. Please read these Terms carefully and make sure that you understand them before using Our Site and using the Service. Please note that before a Booking can be confirmed you will be asked to agree to these Terms. If you refuse to accept these Terms, ‚Äč‚Äčyou ‚Äč‚Äčwill ‚Äč‚Äčnot ‚Äč‚Äčbe ‚Äč‚Äčable ‚Äč‚Äčto ‚Äč‚Äčavail ‚Äč‚Äčof ‚Äč‚Äčthe ‚Äč‚ÄčService.

We may amend these Terms from time to time. Every time you wish to use Our Site and avail of the Service, please check these Terms to ensure you understand the terms which will apply at that time. These Terms were most recently updated in October 2022.

jumpAgrade CLG is a business registered in Ireland (Company Number: 569565) whose registered ‚Äč‚Äčoffice ‚Äč‚Äčis ‚Äč‚Äčat Haywood, Coolreiry, Castleconnell, Limerick, Ireland.

2. Definitions

‚ÄúAdult User‚ÄĚ ‚Äď A person over the age of 18 that completes a Booking for the provision of the Service to a Student User;

‚ÄúBooking‚ÄĚ ‚Äď Completing a form on Our Site to initiate the Service;

‚ÄúIntellectual Property Rights‚ÄĚ ‚Äď means patents, trademarks, service marks, logos, confidential information, get-up, trade names, internet domain names, rights to inventions, rights in designs, copyright (including rights in computer software), moral rights, database rights, goodwill and the right to sue for passing off or unfair competition, rights in know-how and all other intellectual property rights, in each case whether registered or unregistered and including all applications for registration, and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all rights or forms of protection having equivalent or similar effect anywhere in the world;

‚ÄúPlatform‚ÄĚ ‚Äď The part of Our Site where the Service is available;

‚ÄúSite User‚ÄĚ ‚Äď Any user of the jumpAgrade Platform, including all ‚Äč‚Äč‚ÄúTeacher Users‚ÄĚ‚Äč‚Äč, ‚ÄúStudent‚Äč‚Äč Users‚ÄĚ and ‚ÄúAdult Users‚ÄĚ;

‚ÄúSponsors‚ÄĚ ‚Äď corporate and/or educational bodies that donate program fees to fund students‚Äô participation in the Service;

‚ÄúStudent ‚Äč‚ÄčUser‚ÄĚ ‚Äč‚Äč‚Äď a student who receives a unique code to redeem their place on the jumpAgrade programme and completes a Booking or whose parent/guardian has completed a Booking on their behalf; and

‚ÄúTeacher Users‚ÄĚ‚Äč ‚Äď Teachers employed and trained by jumpAgrade to fulfil the role of teacher/mentor for Student Users.

3. jumpAgrade ‚Äč‚ÄčRights ‚Äč‚Äč& ‚Äč‚ÄčResponsibilities

a)¬†To ‚Äč‚Äčhelp ‚Äč‚ÄčStudent ‚Äč‚ÄčUsers, ‚Äč‚Äčby ‚Äč‚Äčfacilitating ‚Äč‚Äčthe ‚Äč‚Äčprovision ‚Äč‚Äčof ‚Äč‚Äčpersonalised ‚Äč‚Äčlearning ‚Äč‚Äčtuition ‚Äč‚Äčservices ‚Äč‚Äčby Teacher ‚Äč‚ÄčUsers.

b)¬†To ‚Äč‚Äčensure, ‚Äč‚Äčas ‚Äč‚Äčmuch ‚Äč‚Äčas ‚Äč‚Äčpossible, ‚Äč‚Äčthat ‚Äč‚ÄčOur ‚Äč‚ÄčSite ‚Äč‚Äčremains ‚Äč‚Äčfunctional including ‚Äč‚Äčthe ‚Äč‚Äčbooking ‚Äč‚Äčsystem.

c)¬†To ‚Äč‚Äčcommunicate ‚Äč‚Äčany ‚Äč‚Äčplanned ‚Äč‚Äčmaintenance ‚Äč‚Äčof ‚Äč‚ÄčOur ‚Äč‚ÄčSite ‚Äč‚Äčor ‚Äč‚Äčdowntime.

d)¬†To‚Äč‚Äč reasonably ‚Äč‚Äčendeavour ‚Äč‚Äčto ‚Äč‚Äčkeep ‚Äč‚ÄčOur ‚Äč‚ÄčSite ‚Äč‚Äčfree ‚Äč‚Äčfrom ‚Äč‚Äčviruses ‚Äč‚Äčand ‚Äč‚Äčworms.

e)¬†To ‚Äč‚Äčdecide ‚Äč‚Äčwhen‚Äč ‚Äča‚Äč ‚ÄčTeacher User‚Äôs ‚Äč‚Äčprofile ‚Äč‚Äčis‚Äč ‚Äčsufficiently ‚Äč‚Äčcomplete ‚Äč‚Äčto ‚Äč‚Äčbe ‚Äč‚Äčset ‚Äč‚Äčlive‚Äč ‚Äčand‚Äč ‚Äčbe‚Äč viewed ‚Äčby‚Äč ‚ÄčSite Users.

f)¬†To‚Äč‚Äč communicate ‚Äč‚Äčnew‚Äč ‚ÄčBookings, ‚Äč‚Äčconfirmation ‚Äč‚Äčof ‚Äč‚ÄčBookings, ‚Äč‚Äčand ‚Äč‚Äčcancellations, to ‚Äč‚Äčboth‚Äč‚Äč Student ‚Äč‚ÄčUsers ‚Äč‚Äčand Teachers ‚Äč ‚ÄčUsers ‚Äč‚Äčvia ‚Äč‚Äčthe ‚Äč‚Äčmode ‚Äč‚Äčof ‚Äč‚Äčcommunication ‚Äč‚Äčchosen by‚Äč ‚Äčthem upon‚Äč‚Äč registration.

g)¬†To‚Äč‚Äč process ‚Äč‚Äčeach ‚Äč‚ÄčAdult ‚Äč‚ÄčUser‚Äôs account creation.

h)¬†To ‚Äč‚Äčinvestigate ‚Äč‚Äčcomplaints ‚Äč‚Äčto ‚Äč‚Äča‚Äč‚Äč reasonable ‚Äč‚Äčdegree‚Äč ‚Äčby ‚Äč‚Äčpromptly ‚Äč‚Äčinforming‚Äč ‚Äčthe ‚Äč‚ÄčAdult ‚Äč‚ÄčUsers,‚Äč‚Äč Student ‚Äč‚ÄčUsers ‚Äč‚Äčand ‚Äč‚ÄčTeacher ‚Äč‚ÄčUsers ‚Äč‚Äčof ‚Äč‚Äčissues ‚Äč‚Äčraised.

i) To ‚Äč‚Äčtake ‚Äč‚Äčall ‚Äč‚Äčprecautions ‚Äč‚ÄčWe ‚Äč‚Äčconsider ‚Äč‚Äčreasonable ‚Äč‚Äčand ‚Äč‚Äčnecessary ‚Äč‚Äčto ‚Äč‚Äčprotect ‚Äč‚ÄčStudent Users ‚Äč‚Äčand‚Äč‚Äč Teacher ‚Äč‚ÄčUsers‚Äô ‚Äč‚Äčinformation.‚Äč ‚ÄčjumpAgrade ‚Äč‚Äčwill ‚Äč‚Äčonly ‚Äč‚Äčuse data ‚Äč‚Äčin ‚Äč‚Äčaccordance‚Äč ‚Äčwith ‚Äč‚Äčits ‚Äč‚ÄčPrivacy ‚Äč‚ÄčPolicy.‚Äč‚Äč jumpAgrade ‚Äč‚Äčwill ‚Äč‚Äčnot ‚Äč‚Äčbe ‚Äč‚Äčheld responsible ‚Äč‚Äčfor ‚Äč‚Äčunauthorised ‚Äč‚Äčuse ‚Äč‚Äčof ‚Äč‚Äčinformation‚Äč ‚Äčby‚Äč ‚ÄčAdult ‚Äč‚ÄčUsers, ‚Äč‚ÄčStudent‚Äč‚Äč Users ‚Äč‚Äčor Teacher ‚Äč‚ÄčUsers.

j)¬†To‚Äč‚Äč monitor ‚Äč‚Äčsubmissions, ‚Äč‚Äčpostings ‚Äč‚Äčand/or ‚Äč‚Äčmessages ‚Äč‚Äčmade ‚Äč‚Äčon ‚Äč‚ÄčOur Site and all‚Äč‚Äč communications ‚Äč‚Äčmade‚Äč ‚Äčbetween ‚Äč‚ÄčStudent ‚Äč‚ÄčUsers ‚Äč‚Äčand Teachers ‚Äč ‚ÄčUsers on ‚Äč‚ÄčOur ‚Äč‚ÄčPlatform.‚Äč ‚ÄčWe‚Äč ‚Äčdo‚Äč ‚Äčso ‚Äč‚Äčin ‚Äč‚Äčthe ‚Äč‚Äčhope ‚Äč‚Äčof ‚Äč‚Äčhelping ‚Äč‚ÄčStudents ‚Äč‚Äčand Teachers ‚Äč‚Äčmeet,¬†but ‚Äč‚Äčalso ‚Äč‚Äčto ‚Äč‚Äčstop ‚Äč‚Äčmis-use ‚Äč‚Äčof ‚Äč‚Äčthe‚Äč ‚ÄčSite,‚Äč‚Äč as‚Äč‚Äč set ‚Äč‚Äčout ‚Äč‚Äč in‚Äč ‚Äčthese ‚Äč‚ÄčTerms.

k) To undertake an assessment of any potential for harm to a child availing of the Service and prepare a Child Safeguarding Statement that specifies the Service being provided and the principles and procedures to be observed in order to ensure, as far as practicable, that a child availing of the Service is safe from harm.

4.‚Äč‚Äč User ‚Äč‚ÄčResponsibilities

As ‚Äč‚Äčdefined‚Äč ‚Äčat ‚Äč‚Äčthe ‚Äč‚Äčbeginning ‚Äč‚Äčof ‚Äč‚Äčthis ‚Äč‚Äčdocument,‚Äč‚Äč a‚Äč ‚Äč‚ÄúSite User‚ÄĚ ‚Äč‚Äčmeans ‚Äč‚Äča ‚Äč‚Äčperson ‚Äč‚Äčwho ‚Äč‚Äčuses Our ‚Äč‚ÄčSite‚Äč.

4.1.¬†Site Users ‚Äč‚Äčare ‚Äč‚Äčresponsible ‚Äč‚Äčfor ‚Äč‚Äčtheir ‚Äč‚Äčown‚Äč ‚Äčsecurity ‚Äč‚Äčin ‚Äč‚Äčconjunction ‚Äč‚Äčwith ‚Äč‚Äčthe Service,‚Äč‚Äč online ‚Äč‚Äčand‚Äč ‚Äčoffline.

4.2.¬†Site Users ‚Äč‚Äčare ‚Äč‚Äčsolely ‚Äč‚Äčresponsible ‚Äč‚Äčfor ‚Äč‚Äčthe ‚Äč‚Äčmaterial ‚Äč‚Äčthey ‚Äč‚Äčpost ‚Äč‚Äčon ‚Äč‚ÄčOur ‚Äč‚ÄčSite, ‚Äč‚Äčincluding‚Äč material which they have ‚Äčsent, ‚Äč‚Äčand‚Äč‚Äč must ‚Äč‚Äčnot ‚Äč ‚Äčpost ‚Äč‚Äčdefamatory,‚Äč‚Äč offensive ‚Äč‚Äčor ‚Äč‚Äčillegal ‚Äč‚Äčmaterial.

4.3.¬†Site Users ‚Äč‚Äčmust ‚Äč‚Äčimmediately ‚Äč‚Äčreport ‚Äč‚Äčany ‚Äč‚Äčdefamatory, ‚Äč‚Äčoffensive ‚Äč‚Äčor ‚Äč‚Äčillegal ‚Äč‚Äčmaterial ‚Äčon‚Äč‚Äč Our Site.

4.4. Site Users ‚Äč‚Äčmust ‚Äč‚Äčexercise ‚Äč‚Äčtheir ‚Äč‚Äčown‚Äč ‚Äčjudgement ‚Äč‚Äčregarding ‚Äč‚Äčthe ‚Äč‚Äčaccuracy ‚Äč‚Äčof material ‚Äč‚Äčprovided ‚Äč‚Äčon Our Site.‚Äč‚Äč jumpAgrade ‚Äč‚Äčcannot ‚Äč‚Äčguarantee ‚Äč‚Äč that ‚Äč‚Äčall¬†of ‚Äč‚Äčthe ‚Äč‚Äčcontent ‚Äč‚Äčon‚Äč ‚ÄčOur Site ‚Äč‚Äčis ‚Äč‚Äčcomplete, ‚Äč‚Äčaccurate‚Äč ‚Äčor ‚Äč‚Äčup-to-date.

4.5.¬†Site Users ‚Äč‚Äčare ‚Äč‚Äčresponsible ‚Äč‚Äčfor ‚Äč‚Äčtheir ‚Äč‚Äčown ‚Äč‚Äčinternet ‚Äč‚Äčsecurity ‚Äč‚Äčwhen ‚Äč‚Äčusing ‚Äč‚ÄčOur Site. 4.6.¬†Site Users ‚Äč‚Äčmust ‚Äč‚Äčcontact ‚Äč‚ÄčjumpAgrade ‚Äč‚Äčimmediately ‚Äč‚Äčif ‚Äč‚Äčthey ‚Äč‚Äčbelieve ‚Äč‚Äčtheir ‚Äč‚Äčpassword ‚Äč‚Äčhas been ‚Äč‚Äčcompromised.‚Äč‚Äč Site Users‚Äč ‚Äčwill ‚Äč‚Äčbe ‚Äč‚Äčresponsible ‚Äč‚Äčfor ‚Äč‚Äčthe ‚Äč‚Äčactions ‚Äč‚Äčconducted‚Äč ‚Äčin ‚Äč‚Äčtheir ‚Äč‚Äčname‚Äč‚Äč until ‚Äč‚Äčthey ‚Äč‚Äčhave ‚Äč‚Äčnotified ‚Äč‚ÄčjumpAgrade.

4.7.¬†Site Users ‚Äč‚Äčmust ‚Äč‚Äčnot ‚Äč‚Äčuse ‚Äč‚ÄčOur Site ‚Äč‚Äčwith‚Äč‚Äč the‚Äč ‚Äčintention ‚Äč‚Äčof ‚Äč‚Äčdisintermediating ‚Äč‚Äčin‚Äč ‚Äčany ‚Äč‚Äčway. Site ‚Äč‚ÄčUsers‚Äč‚Äč must ‚Äč‚Äčnot ‚Äč‚Äčuse ‚Äč‚Äčthe ‚Äč‚ÄčPlatform ‚Äč‚Äčwith ‚Äč‚Äčthe ‚Äč ‚Äčintention‚Äč ‚Äčdisintermediating ‚Äč‚ÄčjumpAgrade ‚Äč‚Äčin ‚Äč‚Äčany‚Äč‚Äčway.‚Äč‚Äč Site Users‚Äč ‚Äčmust ‚Äč‚Äčnot ‚Äč‚Äčpromote ‚Äč‚Äčthe ‚Äč‚Äčservices ‚Äč‚Äčof ‚Äč‚Äčany‚Äč ‚Äčcompany ‚Äč‚Äčother ‚Äč‚Äčthan ‚Äč‚ÄčjumpAgrade.

4.8.¬†Site Users‚Äč‚Äč agree‚Äč‚Äč to‚Äč ‚Äčabide ‚Äč‚Äčby ‚Äč‚Äčthe ‚Äč‚ÄčPrivacy ‚Äč‚ÄčPolicy ‚Äč‚Äčprovided ‚Äč‚Äčthrough ‚Äč‚Äčthe ‚Äč‚ÄčPlatform.

4.9. Any Site ‚Äč‚ÄčUser‚Äč ‚Äčwho‚Äč ‚Äčfails ‚Äč‚Äčto ‚Äč‚Äčmeet ‚Äč‚Äčthese Terms ‚Äč‚Äčmay‚Äč ‚Äčbe ‚Äč‚Äčbarred ‚Äč‚Äčfrom ‚Äč‚Äčthe ‚Äč‚ÄčPlatform ‚Äč‚Äčand‚Äč ‚Äčrelated ‚Äč‚Äčservices.

5. Student‚Äč‚Äč Responsibilities

As‚Äč‚Äč defined‚Äč ‚Äčat ‚Äč‚Äčthe ‚Äč‚Äčbeginning ‚Äč‚Äčof ‚Äč‚Äčthis document, ‚Äč‚Äča ‚Äč‚Äč‚ÄúStudent User‚ÄĚ ‚Äč‚Äčmeans ‚Äč‚Äča student who has received a unique code to redeem their place on the jumpAgrade programme and completes a Booking or whose parent/guardian has completed a Booking on their behalf.

5.1.¬†jumpAgrade‚Äč‚Äč takes ‚Äč‚Äčno ‚Äč‚Äčresponsibility ‚Äč‚Äčfor ‚Äč‚Äčthe ‚Äč‚Äčactions ‚Äč‚Äčof Student Users ‚Äč‚Äčand ‚Äč‚Äčis ‚Äč‚Äčsolely‚Äč‚Äč responsible ‚Äč‚Äčfor ‚Äč‚Äčits ‚Äč‚Äčown‚Äč ‚Äčactions.

5.2.¬†Student Users‚Äč‚Äč must ‚Äč‚Äčbe 16 ‚Äčyears ‚Äč‚Äčold ‚Äč‚Äčto ‚Äč‚Äčbook ‚Äč‚Äča‚Äč ‚Äčsubmission ‚Äč‚Äčfor ‚Äč‚Äčthemselves, otherwise, a Booking can be completed ‚Äčby ‚Äč‚Äča ‚Äč‚Äčparent ‚Äč‚Äčor‚Äč‚Äč legal‚Äč ‚Äčguardian ‚Äč‚Äčwho ‚Äč‚Äčgives ‚Äč‚Äčconsent ‚Äč‚Äčfor ‚Äč‚Äčthem ‚Äč‚Äčto access‚Äč ‚Äčtuition. ‚Äč‚ÄčStudent Users ‚Äč‚Äčmust ‚Äč‚Äčensure ‚Äč‚Äčthat ‚Äč‚Äčall ‚Äč‚Äčof‚Äč‚Äč their‚Äč‚Äč personal ‚Äč‚Äčdetails ‚Äč‚Äčand¬†contact ‚Äč ‚Äčinformation‚Äč‚Äč are‚Äč ‚Äčaccurate ‚Äč‚Äčand ‚Äč‚Äčup-to-date. We will make reasonable efforts to verify, where a child is below the age of 16, that consent is given/authorised by the holder of parental responsibility over the child.

5.3.¬†Student Users ‚Äč‚Äčhave ‚Äč‚Äčup‚Äč ‚Äčto‚Äč ‚Äč12‚Äč ‚Äčhours‚Äč ‚Äčbefore‚Äč ‚Äčtheir‚Äč ‚Äčfirst ‚Äč‚Äčlesson ‚Äč‚Äčwith ‚Äč‚Äča ‚Äč‚Äčnew‚Äč Teacher User ‚Äč‚Äčis ‚Äč‚Äčdue to ‚Äč‚Äčcommence‚Äč ‚Äčto ‚Äč‚Äčconfirm‚Äč ‚Äčthe ‚Äč‚ÄčBooking.‚Äč‚Äč

5.4.¬†Students‚Äč ‚Äčdo not ‚Äč‚Äčpay‚Äč ‚ÄčTeacher Users ‚Äč‚Äčdirectly. Student Users‚Äô participation in the Service is funded by Sponsors.

5.5.¬†Students ‚Äč‚Äčagree ‚Äč‚Äčthat ‚Äč‚Äčthere ‚Äč‚Äčwill ‚Äč‚Äčbe ‚Äč‚Äčno ‚Äč‚Äčattempts ‚Äč‚Äčto ‚Äč‚Äčdisintermediate ‚Äč‚ÄčjumpAgrade in ‚Äč‚Äčany way,‚Äč‚Äč either ‚Äč‚Äčat ‚Äč‚Äčthe‚Äč ‚Äčtime‚Äč ‚Äčof‚Äč ‚ÄčBooking‚Äč ‚Äčor‚Äč ‚Äčat ‚Äč‚Äčany ‚Äč ‚Äčpoint ‚Äč‚Äčin the ‚Äč‚Äčfuture, ‚Äč‚Äčand‚Äč ‚Äčthat ‚Äč‚Äčall future lessons ‚Äč‚Äčwith ‚Äč‚Äča‚Äč‚Äč Teacher User ‚Äč‚Äčfound‚Äč ‚Äčthrough ‚Äč‚Äčthe P‚Äčlatform ‚Äč‚Äčwill ‚Äč‚Äčbe ‚Äč‚Äčbooked through ‚Äč‚ÄčjumpAgrade.

5.6.¬†Any‚Äč‚Äč Student User ‚Äč‚Äčwho ‚Äč‚Äčfails ‚Äč‚Äčto‚Äč adhere to these‚Äč‚Äč Terms‚Äč ‚Äč‚Äčmay ‚Äč‚Äčbe ‚Äč‚Äčbarred‚Äč ‚Äčfrom‚Äč ‚Äčusing‚Äč ‚Äčthe‚Äč ‚ÄčPlatform‚Äč ‚Äčand ‚Äč‚Äčrelated ‚Äč‚Äčservices. jumpAgrade ‚Äč‚Äčreserves ‚Äč ‚Äčthe ‚Äč‚Äčright ‚Äč‚Äčto ‚Äč‚Äčcancel‚Äč ‚Äčany‚Äč ‚Äčexisting ‚Äč‚ÄčBookings.

6. Adult‚Äč‚Äč Responsibilities

As‚Äč‚Äč defined ‚Äč‚Äčat ‚Äč‚Äčthe‚Äč ‚Äčbeginning ‚Äč‚Äčof ‚Äč‚Äčthis ‚Äč‚Äčdocument, ‚Äč‚Äčan ‚Äč‚Äč‚ÄúAdult User‚ÄĚ ‚Äč‚Äčmeans a person over the age of 18 that completes a Booking for the provision of the Service to a Student User.

6.1.¬†jumpAgrade‚Äč‚Äč takes ‚Äč‚Äčno ‚Äč‚Äčresponsibility ‚Äč‚Äčfor ‚Äč‚Äčthe ‚Äč‚Äčactions ‚Äč‚Äčof Adult Users ‚Äč‚Äčand ‚Äč‚Äčis ‚Äč‚Äčsolely‚Äč‚Äč responsible ‚Äč‚Äčfor ‚Äč‚Äčits ‚Äč‚Äčown‚Äč ‚Äčactions.

6.2.¬†Student Users‚Äč‚Äč can complete a Booking for ‚Äč‚Äčthemselves or, where the Student User is below the age of 16, a Booking can be completed ‚Äčby ‚Äč‚Äča ‚Äčparent ‚Äč‚Äčor‚Äč‚Äč legal‚Äč ‚Äčguardian ‚Äč‚Äčwho ‚Äč‚Äčgives ‚Äč‚Äčconsent ‚Äč‚Äčfor ‚Äč‚Äčthem ‚Äč‚Äčto‚Äč ‚Äčtuition. ‚ÄčAdult ‚Äč‚ÄčUsers ‚Äč‚Äčmust ‚Äč‚Äčensure ‚Äč‚Äčthat ‚Äč‚Äčall ‚Äč‚Äčof‚Äč ‚Äčtheir ‚Äč‚Äčpersonal‚Äč ‚Äčdetails ‚Äč‚Äčand¬†contact ‚Äč ‚Äčinformation‚Äč‚Äč are‚Äč ‚Äčaccurate ‚Äč‚Äčand‚Äč ‚Äčup to date.

6.3.¬†Adult Users‚Äč‚Äč have‚Äč ‚Äčup‚Äč ‚Äčto ‚Äč‚Äč12‚Äč ‚Äčhours ‚Äč‚Äčbefore ‚Äč‚Äčthe Student User‚Äôs ‚Äč‚Äčfirst ‚Äč‚Äčlesson ‚Äč‚Äčwith ‚Äč‚Äča ‚Äč‚Äčnew‚Äč Teacher User ‚Äčis ‚Äč‚Äčdue‚Äč ‚Äčcommence ‚Äč‚Äčto ‚Äč‚Äčconfirm‚Äč ‚Äčthe‚Äč ‚ÄčBooking.‚Äč‚Äč

6.4.¬†When‚Äč‚Äč a‚Äč‚Äč Booking ‚Äč‚Äčis ‚Äč‚Äčconfirmed by an Adult User,‚Äč ‚Äčthe relevant Student User is also bound by these Terms. ‚Äč ‚Äč

6.5.¬†Adult Users ‚Äč‚Äčcannot ‚Äč‚Äčpay ‚Äč‚Äčthe Teacher User ‚Äč‚Äčdirectly. Student Users‚Äô participation in the Service is funded by Sponsors.

6.6.¬†There ‚Äč‚Äčwill ‚Äč‚Äčbe ‚Äč‚Äčno‚Äč ‚Äčattempts by Adult Users ‚Äč‚Äčto ‚Äč‚Äčdisintermediate ‚Äč‚ÄčjumpAgrade ‚Äč‚Äčin any way,‚Äč‚Äč either ‚Äč‚Äčat ‚Äč‚Äčthe‚Äč ‚Äčtime‚Äč ‚Äčof‚Äč ‚ÄčBooking‚Äč ‚Äčor‚Äč ‚Äčat ‚Äč‚Äčany ‚Äč‚Äčpoint ‚Äč‚Äčin the ‚Äč‚Äčfuture, ‚Äč‚Äčand‚Äč ‚Äčthat ‚Äč‚Äčall future lessons ‚Äč‚Äčwith ‚Äč‚Äča‚Äč‚Äč Teacher User ‚Äč‚Äčfound‚Äč ‚Äčthrough ‚Äč‚Äčthe P‚Äčlatform ‚Äč‚Äčwill ‚Äč‚Äčbe ‚Äč‚Äčbooked through ‚Äč‚ÄčjumpAgrade.

6.7.¬†Any‚Äč‚Äč Adult User ‚Äč‚Äč‚Äčwho ‚Äč‚Äčfails ‚Äč‚Äčto‚Äč adhere to these‚Äč‚Äč Terms‚Äč ‚Äč‚Äčmay ‚Äč‚Äčbe ‚Äč‚Äčbarred‚Äč ‚Äčfrom‚Äč ‚Äčusing‚Äč ‚Äčthe‚Äč ‚ÄčPlatform‚Äč ‚Äčand ‚Äč‚Äčrelated ‚Äč‚Äčservices. jumpAgrade ‚Äč‚Äčreserves ‚Äč‚Äčthe ‚Äč‚Äč right ‚Äč‚Äčto ‚Äč‚Äčcancel‚Äč ‚Äčany‚Äč ‚Äčexisting ‚Äč‚ÄčBookings.

7. Teacher Responsibilities

As‚Äč‚Äč defined ‚Äč‚Äčat ‚Äč‚Äčthe ‚Äč‚Äčbeginning ‚Äč‚Äčof ‚Äč‚Äčthis ‚Äč‚Äčdocument, ‚Äč‚Äč‚ÄúTeacher Users‚ÄĚ ‚Äč‚Äčmeans teachers employed and trained by jumpAgrade to fulfil the role of teacher/mentor for Student Users.

7.1.¬†Teacher Users ‚Äč‚Äčare ‚Äč‚Äčsolely ‚Äč‚Äčresponsible ‚Äč‚Äčfor ‚Äč‚Äčtheir ‚Äč‚Äčactions ‚Äč‚Äčboth ‚Äč‚Äčon‚Äč ‚Äčand‚Äč ‚Äčoff‚Äč ‚Äčthe ‚Äč‚ÄčPlatform and are expected to conduct themselves in a professional manner at all times.

7.2.¬†Teacher Users‚Äč‚Äč must ‚Äč‚Äčbe‚Äč ‚Äčat‚Äč ‚Äčleast‚Äč ‚Äč18‚Äč‚Äč years ‚Äč‚Äčold.

7.3.¬†Teacher Users ‚Äč‚Äčare‚Äč‚Äč responsible ‚Äč‚Äčfor ‚Äč‚Äčensuring ‚Äč‚Äčthat ‚Äč‚Äčthe ‚Äč‚Äčpersonal ‚Äč‚Äčinformation ‚Äč‚Äčand‚Äč ‚Äčtheir ‚Äč‚Äčpersonal ‚Äč‚Äčstatements ‚Äč‚Äčon‚Äč ‚Äčthe ‚Äč‚ÄčPlatform‚Äč ‚Äčare‚Äč ‚Äčaccurate ‚Äč ‚Äčand‚Äč ‚Äčin‚Äč ‚Äčno‚Äč‚Äč way misleading.‚Äč ‚ÄčThey‚Äč ‚Äčmust update ‚Äč‚Äčthis ‚Äč‚Äčinformation ‚Äč‚Äčto ‚Äč‚Äčmaintain ‚Äč‚Äčits ‚Äč‚Äčaccuracy.

7.4.¬†Teacher Users ‚Äč‚Äčmust ‚Äč‚Äčdisclose ‚Äč‚Äčany ‚Äč‚Äčcriminal ‚Äč‚Äčconvictions ‚Äč‚Äčor ‚Äč‚Äčcautions ‚Äč‚Äčthey ‚Äč‚Äčmay‚Äč ‚Äčhave‚Äč‚Äč and complete a Garda vetting process.

7.5.¬†Teacher Users ‚Äč‚Äčagree‚Äč ‚Äčthat‚Äč ‚Äčthey‚Äč ‚Äčwill ‚Äč‚Äčbe‚Äč ‚Äčranked‚Äč ‚Äčbased‚Äč ‚Äčon‚Äč ‚Äča‚Äč ‚Äčmixture‚Äč ‚Äčof‚Äč ‚Äčprofile ‚Äč‚Äčdata,‚Äč ‚Äčratings‚Äč ‚Äčand‚Äč‚Äč number ‚Äč‚Äčof ‚Äč‚Äčlessons ‚Äč‚Äčtaught.

7.6.¬†Teacher Users ‚Äč‚Äčshould ‚Äč‚Äčconfirm ‚Äč‚ÄčBookings ‚Äč‚Äčand ‚Äč‚Äčrespond ‚Äč‚Äčto ‚Äč‚Äčmessages ‚Äč‚Äčreceived ‚Äč‚Äčfrom ‚Äč‚ÄčStudent Users ‚Äč‚Äčpromptly.

7.7.¬†Teacher Users ‚Äč‚Äčshould ‚Äč‚Äčmake‚Äč ‚Äčno‚Äč ‚Äčattempts ‚Äč‚Äčto ‚Äč‚Äčsolicit ‚Äč‚ÄčStudent Users ‚Äč‚Äčor ‚Äč‚Äčdisintermediate ‚Äč‚Äčin ‚Äč‚Äčany‚Äč‚Äč way,‚Äč‚Äč either ‚Äč‚Äčat ‚Äč‚Äčthe‚Äč ‚Äčtime‚Äč ‚Äčof‚Äč ‚ÄčBooking‚Äč ‚Äčor ‚Äč‚Äčat ‚Äč ‚Äčany ‚Äč‚Äčpoint ‚Äč‚Äčin time.

7.8.¬†Teacher Users ‚Äč‚Äčmust ‚Äč‚Äčnot ‚Äč‚Äčcomplete ‚Äč‚Äčcoursework,‚Äč‚Äč or‚Äč ‚Äčany‚Äč ‚Äčsimilar ‚Äč‚Äčassignments, ‚Äč‚Äčon ‚Äč‚Äčbehalf of ‚Äč‚ÄčStudents Users.

7.9.¬†Teacher Users ‚Äč‚Äčmust ‚Äč‚Äčensure ‚Äč‚Äčthat ‚Äč‚Äčall ‚Äč‚Äčwritten ‚Äč‚Äčcommunication‚Äč‚Äč with ‚Äč‚ÄčStudent Users ‚Äč‚Äčtakes ‚Äč‚Äčplace‚Äč on ‚Äčthe‚Äč‚Äč Platform.

7.10.¬†Teacher Users ‚Äč‚Äčshall ‚Äč‚Äčindemnify‚Äč‚Äč jumpAgrade‚Äč‚Äč for‚Äč ‚Äčall ‚Äč‚Äčclaims‚Äč ‚Äčand‚Äč ‚Äčliabilities‚Äč ‚Äčarising ‚Äč‚Äčout ‚Äč‚Äčof ‚Äč‚Äčuse‚Äč ‚Äčby‚Äč ‚Äčthe Teacher User ‚Äč‚Äčof ‚Äč‚Äčthe ‚Äč‚Äčplatform,‚Äč ‚Äč including ‚Äč‚Äčcosts ‚Äč‚Äčand ‚Äč‚Äčexpenses ‚Äč‚Äčincurred.

7.11. Teacher Users agree that any Intellectual Property Rights arising from the provision of the Service vests, will vest, and have always vested, automatically in jumpAgrade. Teacher Users hereby assign absolutely to jumpAgrade by way of present and future assignment, all right, title and interest in and to the Intellectual Property Rights. Teacher Users hereby waive irrevocably and absolutely his/her moral rights arising under the Copyright and Related Rights Act 2000 (as Amended) (and any rights of the same or similar effect anywhere in the world existing now or in the future created) in or relating to the Intellectual Property Rights.

7.12.¬†Any Teacher User ‚Äč‚Äčwho‚Äč ‚Äčfails ‚Äč‚Äčto ‚Äč‚Äčmeet‚Äč ‚Äčthese‚Äč ‚ÄčTerms ‚Äč‚Äčmay ‚Äč‚Äčbe ‚Äč‚Äčimmediately discontinued ‚Äč‚Äčfrom‚Äč‚Äč using ‚Äč‚Äčthe‚Äč ‚ÄčPlatform‚Äč‚Äč and‚Äč ‚Äčrelated ‚Äč‚Äčservices. ‚Äč‚Äč jumpAgrade ‚Äč‚Äčreserves ‚Äč‚Äčright ‚Äč‚Äčto ‚Äč‚Äčcancel ‚Äč‚Äčexisting ‚Äč‚ÄčBookings ‚Äč‚Äčat ‚Äč‚Äčany‚Äč‚Äč time.

7.13.¬†Teacher Users are‚Äč‚Äč responsible ‚Äč‚Äčfor ‚Äč‚Äčchecking ‚Äč‚Äčthat ‚Äč‚ÄčBookings ‚Äč‚Äčare made ‚Äč‚Äčwithin ‚Äč‚Äčthe‚Äč‚Äč agreed ‚Äč‚Äčtime frame‚Äč.

8. ‚Äč‚ÄčUse‚Äč‚Äč of‚Äč‚Äč Our ‚Äč‚Äčsite

8.1.¬†By using Our Site you confirm that all the information you provide when you create a profile, place a Booking, and/or engage with¬† jumpAgrade ‚Äč‚Äčis ‚Äč‚Äčtrue ‚Äč‚Äčand‚Äč ‚Äčaccurate ‚Äč‚Äčand‚Äč ‚Äčthat‚Äč ‚Äčyou ‚Äč‚Äčwill ‚Äč‚Äčkeep ‚Äč‚Äčthis ‚Äč‚Äčinformation ‚Äč‚Äčup-to-date.

8.2.¬†You agree that when using Our Site and interacting with other Site Users that you‚Äč‚Äč will:

    a)¬†only‚Äč‚Äč use‚Äč‚Äč Our‚Äč‚Äč Site‚Äč‚Äč for ‚Äč‚Äčlawful‚Äč‚Äč purposes;
    b)¬†not use Our Site in a way that may lead to the encouragement, procurement ‚Äč‚Äčor ‚Äč‚Äčcarrying‚Äč‚Äč out ‚Äč‚Äčof‚Äč‚Äč any‚Äč‚Äč criminal‚Äč‚Äč activity;
    c)¬†only have one profile on Our Site, which must include accurate information, including‚Äč‚Äč your ‚Äč‚Äčreal‚Äč‚Äč name;
    d)¬†not ‚Äč‚Äčaccess ‚Äč‚Äčor ‚Äč‚Äčattempt‚Äč ‚Äčto ‚Äč‚Äčaccess ‚Äč‚Äčthe ‚Äč‚Äčaccounts ‚Äč‚Äčof ‚Äč‚Äčother ‚Äč‚ÄčSite ‚Äč‚ÄčUsers;
    e)¬†not provide or attempt to provide contact details to other Site Users within the ‚Äč‚Äčdescription ‚Äč‚Äčinformation ‚Äč‚Äčon ‚Äč‚Äčyour ‚Äč‚Äčprofile;‚Äč‚Äč
    f)¬†not use Our Site in a way that infringes the rights of anyone else or that restricts ‚Äč‚Äčor ‚Äč‚Äčinhibits ‚Äč‚Äčanyone‚Äč‚Äč else's ‚Äč‚Äčenjoyment ‚Äč‚Äčof ‚Äč‚ÄčOur ‚Äč‚ÄčSite;
    g) not breach the provisions of Section 16 of these Terms (usage of Intellectual Property);
    h)¬†not knowingly or negligently introduce viruses, trojans, worms or other harmful‚Äč‚Äč material ‚Äč‚Äčonto ‚Äč‚ÄčOur ‚Äč‚ÄčSite ‚Äč‚Äčor ‚Äč‚ÄčOur‚Äč‚Äč servers;
    i) not attack or penetrate, or attempt to attack or penetrate Our Site security measures.

8.3.¬†We have the right to remove any material posted on Our Site and reserve the right to suspend, restrict or terminate your access to Our Site at Our sole discretion and at any time without notice to you if We have reasonable grounds to believe that you ‚Äč‚Äčhave ‚Äč‚Äčbreached ‚Äč‚Äčany ‚Äč‚Äčof ‚Äč‚Äčthe ‚Äč‚ÄčTerms,‚Äč ‚Äčbreached‚Äč ‚Äčany ‚Äč‚Äčlaw ‚Äč‚Äčor ‚Äč‚Äčare ‚Äč‚Äčmisusing ‚Äč‚ÄčOur ‚Äč‚ÄčSite.

8.4.¬†jumpAgrade CLG has a right to take any appropriate action against you ‚Äč‚Äčin ‚Äč‚Äčorder ‚Äč‚Äčto ‚Äč‚Äčdefend ‚Äč‚ÄčOur ‚Äč‚Äčrights ‚Äč‚Äčor ‚Äč‚Äčthose‚Äč ‚Äčof‚Äč ‚Äčany‚Äč ‚Äčother ‚Äč‚Äčperson.

9. Your ‚Äč‚ÄčInformation ‚Äč‚Äčand ‚Äč‚ÄčOur ‚Äč‚ÄčPrivacy ‚Äč‚ÄčPolicy

9.1.¬†When you use Our Site, register for the Service, make a Booking with us etc. your ‚Äč‚Äčpersonal ‚Äč‚Äčdata ‚Äč‚Äčmay ‚Äč‚Äčbe ‚Äč‚Äčprocessed ‚Äč‚Äčand ‚Äč‚Äčstored ‚Äč‚Äčby ‚Äč ‚ÄčjumpAgrade ‚Äč‚ÄčCLG.

9.2.¬†For more information about how jumpAgrade CLG uses your personal information and Our security processes and policies, please read Our Privacy Policy. Please note that when you agree to these Terms you shall also be deemed to have read and agreed to‚Äč‚Äč‚Äč Our Privacy‚Äč‚Äč Policy ‚Äč‚Äčin ‚Äč‚Äčits‚Äč‚Äč entirety.

10.‚Äč‚ÄčTerms ‚Äč‚Äčand‚Äč‚Äč Conditions ‚Äč‚Äčfor‚Äč‚Äč the‚Äč‚Äč Supply‚Äč‚Äč of‚Äč‚Äč Services

10.1.¬†All the subjects offered in the ‚ÄėOur Services‚Äô section of Our Site are subject to availability, including the availability of particular Teacher Users, meaning We may not always be able to meet demand at all times. We will inform you as soon as possible if the desired subject that you wish to begin with is not available and, if agreeable‚Äč‚Äč to you,‚Äč‚Äč We‚Äč‚Äč may‚Äč‚Äč offer‚Äč‚Äč an alternative option.

10.2.¬†The Service allows messaging and sharing of information between Student Users and‚Äč‚Äč Teachers‚Äč ‚ÄčUsers.

10.3.¬†When Booking the Service or registering on Our Site it is your responsibility to ensure that the information you provide to Us is accurate information. If any of the details previously provided to Us require updating, you can update these details by contacting ‚Äč‚ÄčUs ‚Äč‚Äčat ‚Äč ‚Äčthe ‚Äč‚Äčcontact ‚Äč‚Äčdetails ‚Äč‚Äčlisted‚Äč ‚Äčin‚Äč‚Äč Clause‚Äč‚Äč 27 ‚Äč‚Äčof‚Äč ‚Äčthese‚Äč ‚ÄčTerms.

10.4.¬†You must access and use the Service only for legal, authorized, and acceptable purposes.‚Äč‚Äč You‚Äč ‚Äčwill ‚Äč‚Äčnot ‚Äč‚Äčuse ‚Äč‚Äč(or ‚Äč‚Äčassist ‚Äč‚Äčothers ‚Äč‚Äčin ‚Äč‚Äčusing)‚Äč ‚Äčthe Service ‚Äč‚Äčin ‚Äč‚Äčways‚Äč ‚Äčthat:

    a)¬†violate, misappropriate, or infringe the rights of other Site Users, including‚Äč‚Äč privacy, ‚Äč‚Äčpublicity, ‚Äč‚Äčintellectual ‚Äč‚Äčproperty, ‚Äč‚Äčor ‚Äč‚Äčother‚Äč ‚Äčproprietary ‚Äč‚Äčrights;
    b)¬†are illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, racially, or ethnically offensive, or instigate or encourage conduct that would be ‚Äč‚Äčillegal, ‚Äč‚Äčor ‚Äč‚Äčotherwise ‚Äč‚Äčinappropriate, ‚Äč‚Äčincluding‚Äč ‚Äčpromoting ‚Äč‚Äčviolent ‚Äč‚Äčcrimes;
    c)¬†involve ‚Äč‚Äčpublishing ‚Äč‚Äčfalse hoods,‚Äč‚Äč misrepresentations, ‚Äč‚Äčor ‚Äč‚Äčmisleading ‚Äč‚Äčstatements;
    d)¬†impersonate‚Äč‚Äč someone‚Äč‚Äč else;
    e)¬†markets ‚Äč‚Äčtuition ‚Äč‚Äčservices other‚Äč ‚Äčthan‚Äč ‚Äčthose ‚Äč‚Äčof‚Äč ‚ÄčjumpAgrade‚Äč‚Äč CLG;
    f)¬†involve sending illegal or impermissible communications such as bulk¬†messaging,‚Äč‚Äč auto-messaging, ‚Äč‚Äčauto-dialing, ‚Äč‚Äčand‚Äč ‚Äčthe‚Äč ‚Äčlike; ‚Äč‚Äčor
    g)¬†involve any use of the Service in a manner different to that contemplated by these ‚Äč‚ÄčTerms, ‚Äč‚Äčunless ‚Äč‚Äčotherwise ‚Äč‚Äčauthorised ‚Äč‚Äčby ‚Äč‚ÄčUs.

10.5. You warrant that any contribution to Our Site with the acceptable purposes of the Terms, and you will be liable to Us and indemnify Us for any breach of that warranty. This means you will be responsible for any loss or damage We suffer as a result of your breach of warranty.

11. Registering ‚Äč‚Äča‚Äč‚Äč Teacher ‚Äč‚ÄčUser‚Äč‚Äč Profile

11.1. When registering a profile as a Teacher User you will have to provide Us with certain compulsory personal information as listed in Section 10.3 above. Please see Our Privacy Policy for more information on how your personal information will be used.

11.2.¬†When you register a Teacher User profile We may provide you with and/or ask you to use passwords or other means to allow you to access certain areas of Our Site to maintain your profile security. It is your responsibility to maintain the confidentiality of your password and profile‚Äč‚Äč information.

11.3. ‚Äč‚ÄčIf‚Äč‚Äč you‚Äč‚Äč have‚Äč ‚Äčany‚Äč ‚Äčproblems ‚Äč‚Äčwhilst ‚Äč‚Äčregistering ‚Äč‚Äčyour ‚Äč‚Äčprofile ‚Äč‚Äčplease ‚Äč‚Äčcontact ‚Äč‚ÄčUs.

11.4.¬†The assignment of Teacher Users to a Student User is solely at‚Äč‚Äč the‚Äč‚Äč discretion‚Äč‚Äč of‚Äč‚Äč jumpAgrade‚Äč‚Äč CLG.

11.5. You are responsible for keeping your device and your profile safe and secure, and you must notify Us promptly of any unauthorised use or security breach of your profile.

12.‚Äč‚Äč Supply‚Äč‚Äč of‚Äč‚Äč Services

12.1. jumpAgrade provides the Service directly to students for the relevant academic year. The students' place is funded by the Sponsor's donation. jumpAgrade is the principal supplier of the Service.

12.2. Please note that these Terms do not affect your statutory rights as a consumer.

12.3. For more information on your statutory rights, contact your local trading standards authority‚Äč‚Äč or‚Äč‚Äč the ‚Äč‚Äčequivalent‚Äč‚Äč consumer‚Äč‚Äč advice‚Äč‚Äč body. If you have any questions, complaints or comments relating to the supply of the Service, or these Terms, please contact jumpAgrade CLG. Contact details are set out in‚Äč ‚ÄčClause‚Äč ‚Äč27‚Äč ‚Äčof‚Äč ‚Äčthese‚Äč ‚ÄčTerms ‚Äč‚Äčor ‚Äč‚Äčcan ‚Äč‚Äčbe‚Äč ‚Äčfound ‚Äč‚Äčon‚Äč ‚Äčthe‚Äč ‚Äč‚ÄėContact‚Äô ‚Äč‚Äčsection ‚Äč‚Äčof ‚Äč‚ÄčOur ‚Äč‚ÄčSite.

13. Delays

13.1.¬†Occasionally, access to Our Site and/or the supply of the Service you signed up to may be delayed or prevented for reasons beyond jumpAgrade CLG‚Äôs control, such as events in nature and other force majeure events. Where this is the case, we will make every effort to keep you informed but shall be under no liability to you for such delay‚Äč‚Äč or‚Äč ‚Äčfailure ‚Äč‚Äčwhere ‚Äč‚Äčpayment ‚Äč‚Äčhas ‚Äč‚Äčnot ‚Äč‚Äčbeen ‚Äč‚Äčtaken.

13.2.¬†Access to Our Site may be interrupted, including for maintenance, repairs, upgrades,‚Äč‚Äč or‚Äč‚Äč platform failures‚Äč.

14. ‚Äč‚ÄčCancellation‚Äč‚Äč

14.1. A student can cancel their commitment to engaging with jumpAgrade at any time. While we hope this won’t be the case, Our intention is only to support students and where discontinuing with the Service is felt by the student to be the best option for them, we will fully support that decision.

14.2.¬†Paragraphs within this Section 14 are not intended to be a full statement of all your rights under the Directive. For further information about your statutory rights, contact‚Äč‚Äč your‚Äč ‚Äčlocal ‚Äč‚Äčtrading ‚Äč‚Äčstandards ‚Äč‚Äčauthority ‚Äč‚Äčor‚Äč ‚Äčlocal‚Äč ‚Äčconsumer ‚Äč‚Äčadvice ‚Äč‚Äčcentre.

15.‚Äč‚Äč General ‚Äč‚ÄčPlatform‚Äč ‚ÄčTerms

Accuracy‚Äč‚Äč of ‚Äč‚Äčcontent

15.1.¬†To the extent permitted by applicable law, jumpAgrade CLG disclaims all representations and warranties, express or implied, that content or information displayed in or on Our Site is accurate, complete,¬†up-to-date¬†and/or does not infringe‚Äč‚Äč the‚Äč‚Äč rights ‚Äč‚Äčof ‚Äč‚Äčany‚Äč ‚Äčthird‚Äč ‚Äčparty.

15.2.¬†By using Our Site and the Service you agree that We are not responsible for third parties' content or information or for any damages as a result of your use of or reliance‚Äč‚Äč on ‚Äč‚Äčsuch ‚Äč‚Äčcontent ‚Äč‚Äčor ‚Äč‚Äčinformation.

15.3. By submitting content which is subsequently made available on Our Site to the general public, you assume all risks associated with the content. This includes any reliance placed on the quality, accuracy, and completeness of the information provided by businesses and other visitors to Our Site.

15.4. Purposefully submitting content which is known to be incorrect or misleading may attract personal liability. You also assume the risk associated with submitting illegal or immoral content which violates any law or regulation.

Damage‚Äč‚Äč to ‚Äč‚Äčyour ‚Äč‚Äčcomputer ‚Äč‚Äčor ‚Äč‚Äčother ‚Äč‚Äčdevice

15.5.¬†jumpAgrade CLG uses reasonable efforts to ensure that Our Site is free from viruses and other malicious or harmful content. However, We cannot guarantee that your use of Our Site (including any content on it or any platform accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use Our Site safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, jumpAgrade CLG shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious ‚Äč‚Äčor ‚Äč‚Äčharmful ‚Äč ‚Äčcontent ‚Äč‚Äčthat ‚Äč‚Äčthey‚Äč ‚Äčaccess‚Äč ‚Äčfrom‚Äč ‚Äčor‚Äč ‚Äčvia‚Äč ‚ÄčOur‚Äč ‚ÄčSite.

Links ‚Äč‚Äčto ‚Äč‚Äčother ‚Äč‚Äčplatforms

15.6. jumpAgrade CLG has a Memorandum of Understanding in place with Jumpagrade Technology Ltd - a technology platform that is embedded within the jumpAgrade site to enable teachers and students to work together using research-backed software to improve quality of feedback and engagement. It is a key part of the jumpAgrade service delivery model.

15.7. jumpAgrade CLG have placed links on Our Site to other platforms We think you may want to visit that will enhance the learning experience. We do not have control over the content of these platforms nor do We vet these platforms. You agree, should you access a linked platform from Our Site, that We are not responsible for the content of these platforms, including any advertising or products made available to you through such sites. Furthermore, jumpAgrade CLG will not be responsible for any offence, damage or loss caused by or connected‚Äč‚Äč to ‚Äčyour use of ‚Äč‚Äčsuch ‚Äč‚Äčplatforms ‚Äč‚Äčexcept ‚Äč‚Äčwhere ‚Äč‚Äčrequired ‚Äč‚Äčby‚Äč ‚Äčapplicable‚Äč‚Äč law. Your use or reliance on such third party information is at your own risk.

15.8. Any services provided by a third party in connection with Our Site may be subject to additional terms of service. It is your responsibility to review and familiarise yourself with these terms.

16.‚Äč‚Äč Intellectual ‚Äč‚ÄčProperty

16.1.¬†You agree that all Intellectual Property Rights in all material or content (including, but not limited to, logos, graphics, photographs, animations, videos, text, data compilation, audio and/or visual clips, music, software and any combination of the foregoing) supplied or made available on Our Site is owned or licensed by jumpAgrade CLG and is protected by applicable copyright laws and treaties throughout the world. You are only permitted to use these materials/content ‚Äč‚Äčas ‚Äč‚Äčexpressly ‚Äč‚Äčauthorised‚Äč ‚Äčby‚Äč‚Äč Us‚Äč‚Äč or‚Äč ‚ÄčOur‚Äč ‚Äčlicensors.

16.2. You may use, download and print content on Our Site solely for your own personal use or personal non-commercial use. Other than for your own personal use or internal business purposes, you may not without jumpAgrade CLG’s prior written consent:

    a)¬†copy, ‚Äč‚Äčreproduce,‚Äč ‚Äčuse‚Äč ‚Äčor‚Äč ‚Äčotherwise‚Äč ‚Äčdeal ‚Äč‚Äčwith ‚Äč‚Äčany ‚Äč‚Äčcontent ‚Äč‚Äčon ‚Äč‚ÄčOur ‚Äč‚ÄčSite;
    b)¬†modify,‚Äč‚Äč distribute ‚Äč‚Äčor ‚Äč‚Äčre-post‚Äč ‚Äčany‚Äč ‚Äčcontent ‚Äč‚Äčon‚Äč ‚ÄčOur‚Äč ‚Äčsite‚Äč ‚Äčfor ‚Äč‚Äčany‚Äč ‚Äčpurpose;
    c)¬†reproduce, crawl, frame, link to or¬†deep-link¬†into Our Site on or from any other‚Äč‚Äč platform;
    d)¬†or use the content of Our Site, or content provided as part of any Service ordered ‚Äč‚Äčby ‚Äč‚Äčyou, ‚Äč‚Äčfor ‚Äč‚Äčany‚Äč ‚Äčcommercial ‚Äč‚Äčexploitation ‚Äč‚Äčwhatsoever.

16.3.¬†Except as set out at Sections 16.1 and 16.2 above, you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, tamper with or create derivative works of such‚Äč‚Äč material ‚Äč‚Äčand ‚Äč‚Äčcontent.

16.4.¬†The ‚ÄėjumpAgrade‚Äô trademark as well as all trademarks, whether they are figurative or not, and all other marks, trade names, service marks, brand names, business names, illustrations, images, logos which appear as part of the Service, on Our Site, advertisements, whether registered or not (the ‚ÄúTrade Marks‚ÄĚ), are and remain the exclusive property of jumpAgrade CLG and/or its partners and/or licensors and are proprietary marks protected by applicable copyright laws and treaties throughout the world and may not be reproduced or otherwise without Our express ‚Äč‚Äčpermission.

Ownership ‚Äč‚Äčof ‚Äč‚Äčrights and‚Äč‚Äč user‚Äč‚Äč content

16.5. All comments, blogs, feedback, suggestions, questions, ideas, artwork, images, product or marketing ideas and any other submissions disclosed, submitted or offered to jumpAgrade CLG on or through Our Site or otherwise disclosed, submitted or offered by you when using the Service shall become and remain the property of jumpAgrade CLG once submitted. If you acquire any copyright or other Intellectual Property Rights in Our Site (whether by operation of law or otherwise), then you agree to assign those rights to jumpAgrade CLG (including any rights you may have in user generated content that you submit through Our Site) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral ‚Äč‚Äčrights ‚Äč‚Äčyou‚Äč ‚Äčacquire ‚Äč‚Äčin‚Äč ‚Äčor ‚Äč‚Äčto ‚Äč‚ÄčOur ‚Äč‚ÄčSite,‚Äč ‚Äčif‚Äč ‚Äčapplicable‚Äč‚Äč in‚Äč‚Äč your‚Äč ‚Äčjurisdiction.

16.6. You further agree to execute all such documents and do all such acts and things as We may reasonably require in order to assign any such rights to jumpAgrade CLG and to waive any moral rights you acquire in or to Our Site, if applicable in your jurisdiction.

16.7. You accept sole responsibility for your conduct and any information that you upload, share, exchange or display on Our Site, including for the accuracy of the information uploaded. Any material that you upload to Our Site, including all material provided as part of the Service (apart from your personal data), will be considered non-confidential and non-proprietary and jumpAgrade CLG have the right to use, copy, distribute and disclose to third parties any such material for any purpose. jumpAgrade CLG also has the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to Our Site as part of the Service constitutes a violation of any of their rights, including Intellectual Property Rights or of their right to privacy. The provision of information in such circumstances will be solely at the discretion of jumpAgrade CLG.

16.8.¬†jumpAgrade CLG will not be responsible, or liable to you or any third party, for the content or accuracy of any materials posted by you or any other Site Users and you hereby agree to be responsible to jumpAgrade CLG for and indemnify jumpAgrade CLG and keep jumpAgrade CLG indemnified against all costs, damages, expenses, losses and liabilities incurred and/or suffered by jumpAgrade CLG as a result of any claim in respect of your use of Our Site and or any Service we provide to ‚Äč‚Äčyou.

16.9.¬†jumpAgrade CLG has the right to remove any material or posting you make on Our ‚Äč‚ÄčSite‚Äč ‚Äčat‚Äč ‚Äč‚ÄčjumpAgrade CLG‚Äôs ‚Äč‚Äčsole ‚Äč‚Äčdiscretion.

17. ‚Äč‚ÄčLiability

17.1.¬†Nothing in these Terms shall exclude or limit jumpAgrade CLG‚Äôs liability for personal injury or death caused by their negligence or for fraud or fraudulent misrepresentation. In addition, these Terms shall not limit or exclude any other liability ‚Äč‚Äčthat ‚Äč‚Äčis‚Äč‚Äč not‚Äč‚Äč permitted ‚Äč‚Äčto‚Äč‚Äč be ‚Äč‚Äčlimited‚Äč‚Äč or‚Äč‚Äč excluded‚Äč‚Äč by‚Äč‚Äč applicable ‚Äč‚Äčlaw.

17.2.¬†You have certain rights as a consumer, including legal rights relating to services provided without proper care and diligence, or incorrectly described services. For further information about your legal rights in your country, contact your local trading standards department or equivalent consumer advice body. Nothing in these Terms will ‚Äč‚Äčaffect‚Äč ‚Äčthese ‚Äč‚Äčlegal ‚Äč‚Äčrights.

17.3. The Service supplied to you by jumpAgrade CLG will be supplied with proper care and diligence by sufficiently skilled and trained staff and if the Service is not of satisfactory quality, you can contact jumpAgrade CLG for a refund on any order made.

17.4.¬†jumpAgrade CLG is only responsible for losses that are a natural, foreseeable consequence of Our breach of these Terms. We will not be liable to you if We are prevented or delayed from complying with Our obligations under these Terms by anything you (or anyone acting on your behalf) does or fails to do or due to events which ‚Äč‚Äčare ‚Äč‚Äčbeyond‚Äč ‚ÄčOur ‚Äč‚Äčreasonable ‚Äč‚Äčcontrol.

17.5.¬†In any event, jumpAgrade CLG will not be liable, arising out of or in connection with ‚Äč‚Äčthese‚Äč‚Äč Terms‚Äč‚Äč for‚Äč‚Äč any:

    a)¬†losses related to any business of yours including (without limitation) lost data, ‚Äč‚Äčlost ‚Äč‚Äčprofits, ‚Äč‚Äčlost ‚Äč‚Äčrevenues ‚Äč‚Äčor ‚Äč‚Äčbusiness ‚Äč‚Äčinterruption;
    b)¬†loss ‚Äč‚Äčof ‚Äč‚Äčgoodwill ‚Äč‚Äčor ‚Äč‚Äčreputation;‚Äč‚Äč
    c)¬†special or indirect losses suffered by you arising out of or in connection with these ‚Äč‚ÄčTerms;‚Äč‚Äč or
    d)¬†any ‚Äč‚Äčother ‚Äč‚Äčintangible ‚Äč‚Äčconsecutive ‚Äč‚Äčand ‚Äč‚Äčnon-consecutive ‚Äč‚Äčdamages.

17.6.¬†jumpAgrade CLG will not be liable for any breach by you of the applicable laws of the country in which you are resident in connection with the Service We supply or‚Äč‚Äč have ‚Äč‚Äčsupplied ‚Äč‚Äčto ‚Äč‚Äčyou.

17.7. The aggregate liability of jumpAgrade CLG under these Terms shall not exceed five times the most recent fee that you paid for any Services We provided to you, if any.

18.‚Äč‚Äč Exclusions‚Äč‚Äč of ‚Äč‚Äčliability

18.1.¬†jumpAgrade CLG excludes all representations, warranties, conditions and terms (whether expressed or implied by statute, common law or otherwise) to the fullest extent permitted by law. jumpAgrade CLG accepts no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these‚Äč‚Äč Terms‚Äč‚Äč or ‚Äč‚Äčyour ‚Äč‚Äčuse‚Äč‚Äč of ‚Äč‚ÄčOur‚Äč‚Äč Site.

18.2.¬†Except to the extent required by applicable law, jumpAgrade CLG shall not be liable to any person for any loss or damage which may arise from the use of or reliance ‚Äč‚Äčon ‚Äč‚Äčany‚Äč‚Äč content ‚Äč‚Äčor‚Äč‚Äč information ‚Äč‚Äčdisplayed ‚Äč‚Äčin ‚Äč‚Äčor‚Äč‚Äč on ‚Äč‚ÄčOur‚Äč‚Äč Site.

18.3.¬†These exclusions shall be governed by and construed in accordance with law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect ‚Äč ‚Äč‚Äčvalidity ‚Äč‚Äčand ‚Äč‚Äčenforceability ‚Äč‚Äčof ‚Äč‚Äčthe‚Äč ‚Äčremaining ‚Äč‚Äčprovisions.

19. ‚Äč‚ÄčAssignment

19.1.¬†You may not assign or¬†sub-contract¬†or otherwise any of your rights or obligations under these Terms to any third party without the written consent of jumpAgrade‚Äč‚Äč CLG.

19.2.¬†jumpAgrade CLG may assign, transfer, novate or¬†sub-contract¬†any of its rights and obligations under these Terms to any company or any other third party at its discretion,‚Äč‚Äč provided ‚Äč‚Äčthat ‚Äč‚Äčyour‚Äč ‚Äčrights ‚Äč‚Äčunder‚Äč ‚Äčthese‚Äč ‚ÄčTerms‚Äč ‚Äčare ‚Äč‚Äčnot ‚Äč‚Äčaffected.

20.‚Äč‚Äč Third‚Äč‚Äč party‚Äč‚Äč rights

Only you and jumpAgrade CLG shall be entitled to enforce these Terms. No third party‚Äč‚Äč shall ‚Äč‚Äčbe ‚Äč‚Äčentitled ‚Äč‚Äčto ‚Äč‚Äčenforce ‚Äč‚Äčany‚Äč ‚Äčof ‚Äč‚Äčthese ‚Äč‚ÄčTerms.

21.‚Äč‚Äč Waiver

No relaxation or delay by jumpAgrade CLG in exercising any right or remedy under these Terms shall operate as waiver of that right or remedy or shall affect its ability to subsequently exercise that right or remedy. Any waiver must be agreed with you and‚Äč‚Äč the ‚Äč‚Äčrelevant ‚Äč‚Äčparty ‚Äč‚Äčin ‚Äč‚Äčwriting.

22. ‚Äč‚ÄčSeverance

If any of these Terms are found to be illegal, invalid or unenforceable by any court of competent ‚Äč‚Äčjurisdiction, ‚Äč‚Äčthe‚Äč‚Äč rest‚Äč ‚Äčof‚Äč ‚Äčthese‚Äč ‚ÄčTerms ‚Äč‚Äčshall ‚Äč ‚Äčremain‚Äč ‚Äčin‚Äč ‚Äčfull ‚Äč‚Äčforce‚Äč ‚Äčand‚Äč ‚Äčeffect.

23.‚Äč‚Äč Jurisdiction

23.1. These Terms, all transactions and any matters arising out of your use of Our Site (including any contract entered between you and jumpAgrade CLG through Our Site) shall be governed by Irish law and subject to the¬†non-exclusive¬†jurisdiction of the‚Äč‚Äč courts ‚Äč‚Äčof ‚Äč‚ÄčIreland.

23.2. Section 23.1 does not apply if you are a consumer based in the European Union. If you are a consumer based in the European Union, you may make a claim in the courts of the country where you reside, and you additionally enjoy the protection afforded to you by the mandatory provisions of the law of the country where you reside.

24.‚Äč‚Äč Entire ‚Äč‚ÄčAgreement

24.1.¬†These Terms and any documents expressly referred to in them constitute the entire agreement between jumpAgrade CLG and you and supersede any and all prior arrangements, terms, conditions, warranties and/or representations between jumpAgrade CLG and you, relating to the subject matter of any contract, to the fullest extent ‚Äč‚Äčpermitted ‚Äč‚Äčby ‚Äč‚Äčlaw,‚Äč ‚Äčwhether ‚Äč‚Äčoral, ‚Äč‚Äčwritten ‚Äč‚Äčor ‚Äč‚Äčotherwise.

24.2.¬†In agreeing to these Terms, (and the documents referred to herein), jumpAgrade CLG and you warrant that none of the parties are relying on any statement, representation, assurance or warranty of any person (whether a party to that‚Äč‚Äč contract‚Äč‚Äčor is ‚Äč‚Äčnot other ‚Äč‚Äčthan‚Äč ‚Äčas ‚Äč‚Äč expressly ‚Äč‚Äčset ‚Äč‚Äčout‚Äč ‚Äčin‚Äč‚Äč these‚Äč ‚ÄčTerms.

24.3.¬†jumpAgrade CLG and you agree that the only rights and remedies available to the parties arising out of or in connection with your use of Our Site and/or the Service‚Äč‚Äč shall ‚Äč‚Äčbe‚Äč ‚Äčfor ‚Äč‚Äčbreach ‚Äč‚Äčof ‚Äč‚Äčcontract ‚Äč‚Äčas ‚Äč‚Äčprovided ‚Äč‚Äčin ‚Äč‚Äčthese ‚Äč‚ÄčTerms.

25. ‚Äč‚ÄčChanges‚Äč ‚Äčto‚Äč ‚Äčthese‚Äč ‚ÄčTerms

25.1. jumpAgrade CLG reserves the right, at their sole discretion, to change, modify, add or delete any part of these Terms at any time. Any changes to the Terms will be posted on Our Site by jumpAgrade CLG and the date at the top of these Terms will be amended to show when these Terms were last revised. We will exercise commercially reasonable business efforts to provide you with reasonable advance notice and the opportunity for you to review any material changes to the Terms. If you don't agree to the material changes you should stop using the Service.

25.2. jumpAgrade CLG recommends that you revisit these Terms regularly to keep informed of the current Terms that apply to your use of Our Site and the supply of the Service to you.

25.3. Your continued access and use of Our Site and the Service after any changes or updates constitutes your acceptance of the new Terms. It is your responsibility to regularly check Our Site and determine if there have been any changes to these Terms.

26. Confidentiality

Any material you upload to Our Site (that is not of a sensitive nature) will be considered¬†non-confidential¬†and¬†non-proprietary,¬†and We have the right to use, copy, distribute and disclose to third parties any such information submitted by you for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to Our Site or any jumpAgrade CLG-related third party social networking site constitutes a violation of their rights, including Intellectual Property Rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other Site User. We have the right to remove any information submitted by you on Our Site if, in Our opinion, such information does not‚Äč‚Äč comply‚Äč ‚Äčwith these‚Äč‚Äč Terms.

27.‚Äč‚Äč Contact ‚Äč‚ÄčUs‚Äč ‚ÄčDetails

If you have any questions, complaints or comments relating to Our Site, the Service, the supply of the Service or these Terms please contact Us on the details below: [email protected]